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🚫 NO REAL MONEY GAMBLING • SOCIAL CASINO ENTERTAINMENT ONLY • 18+ • CANADA ONLY • NO CASH PRIZES

Responsible Gaming Entertainment-only

PIPEDA Privacy Policy

We respect your privacy and comply with PIPEDA. This page explains what we collect, how we use it, and your choices.

Last updated: 2025-08-01

Our Social Online Casino is entertainment-only. Analytics/marketing cookies are optional and disabled by default. You can adjust preferences anytime. Cookie Policy.

Scope & Definitions

This policy covers our website and services provided by PolarNeon Entertainment Inc. in Canada. Terms like “personal information”, “collection”, and “consent” follow PIPEDA interpretations.

Data We Collect

Information you provide

  • Contact details (e.g., email) when you reach out.
  • Support messages and form content.
  • Preferences (e.g., consent choices).

Information we collect automatically

  • Essential technical data (e.g., basic logs) to operate the site.
  • Optional analytics/marketing data — only with consent.

How We Use Data

  • Provide and improve our entertainment-only experience.
  • Respond to messages and support requests.
  • Maintain site reliability and security.
  • Run optional analytics/marketing — only when consented.

Cookies & Preferences

Necessary cookies run the site. Analytics and marketing cookies are optional. Manage choices in the banner or the Cookie Policy: open Cookie preferences.

Sharing & Retention

  • We share data with service providers as needed to operate the site (under appropriate safeguards).
  • We retain information only as long as necessary for the purposes described or as required by law.

Security

We apply administrative and technical measures to protect information. No method is 100% secure, but we aim for industry-standard safeguards.

Your Rights (PIPEDA)

Access & Correction

Request access to personal information and correct inaccuracies.

Consent Choices

Withdraw optional analytics/marketing consent anytime.

Inquiry & Complaint

Contact us about privacy questions or concerns.

Accountability

We are responsible for handling personal information under PIPEDA.

Requests & Timelines

  1. 1) Submit a request: use Contact (choose “Privacy”).
  2. 2) Verification: we may ask for details to confirm identity.
  3. 3) Response time: typically within 30 days where applicable by PIPEDA.

Privacy Contact

PolarNeon Entertainment Inc., 100 King St W, Toronto, ON M5X 1A9, Canada.
Email: [email protected] · Phone: +1-416-555-0199

Virtual chips have no cash value. No no withdrawal. Entertainment only. 18+, Canada only.

Responsible Gaming — Social Online Casino

  • 18+, Canada only.
  • Entertainment only: virtual chips and rewards have no cash value. No withdrawal. No cash-out/prizes.
  • Take breaks and keep play casual. Use the session timer in your Profile.
  • Learn more about Responsible Gaming

Need help? Visit ConnexOntario or call 1-866-531-2600

Support resource for maintaining responsible play.

Responsible Gaming Resources